Our real actions that helped clients save money and time
Non-standard situations in shipping
Over more than 15 years of work we have handled a great many shipments. Most of them go as planned. But sometimes something unusual comes up — a situation that takes more resources and time, where you have to act fast so the client does not lose money and time. We often act as a buffer: we spot the problem early, contain it and offer options. Every non-standard step is agreed with the client — the final decision is always theirs, we only gather the information and propose the options.
These are the cases collected here. They are worth reading: simply knowing that such situations exist will leave you prepared for them — you will understand how to avoid them or put them right. Forewarned is forearmed.
Fuel dispensers
RUB 70,000–100,000 saved
An unrecorded package with 36 spare-part items. The documentation was put together in 8 days and the goods were cleared legally.
The client had no foreign-trade experience. We arranged direct purchasing at the factory, rail delivery and full customs support — from calculating the duties to release.