Trinity Shipping provides professional assistance with refunding customs deposits (security payments) from the Federal Customs Service unified personal account (UPA) to your company's bank account. Free preliminary analysis of your customs declarations within 24 hours.
When importing goods into Russia, importers frequently make advance customs payments or provide security deposits to the Federal Customs Service. These funds are held in a Unified Personal Account (UPA) and may remain there after the shipment has been cleared. In many cases, businesses are unaware that they have recoverable balances, or lack the time and expertise to navigate the refund procedure. Over time, these unclaimed funds can accumulate into significant amounts.
Common reasons deposits remain unreturned:
We review your customs declarations and UPA statement to identify refundable amounts. Free preliminary assessment within 24 hours.
We prepare the full package of documents required for the refund application, including reconciliation acts and supporting materials.
We submit the refund application to the customs authority and monitor the processing timeline, responding to any requests for additional information.
Once approved, the funds are transferred to your company's bank account. We verify the amount received matches the approved refund.
You may be eligible for a customs deposit refund if any of the following apply to your business:
If any of these situations sound familiar, we recommend a free preliminary analysis. We will review your declarations and UPA statement and let you know whether refundable amounts exist.
A customs deposit (security payment) is a sum paid by an importer to the Federal Customs Service to guarantee the fulfillment of customs obligations. It is typically required when customs authorities decide to adjust the declared customs value or when goods are released conditionally. Once the obligation is fulfilled or the decision is finalized, the deposit may be refunded to the payer.
According to Russian customs legislation, the customs authority is required to process a refund application within 10 business days from the date of receipt. In practice, the overall timeline including document preparation, submission, and bank transfer typically ranges from 3 to 6 weeks. We monitor each stage and keep you informed of progress.
The standard package includes: a written refund application, the original payment document confirming the deposit, a reconciliation act from the customs authority (where applicable), copies of relevant customs declarations, and the applicant's bank details. We assist in preparing and assembling the complete set of documents.
Under Russian customs law, the right to claim a refund of overpaid or over-collected customs payments is generally available within 3 years from the date of payment. After this period, recovery may become significantly more difficult or impossible. We recommend reviewing your UPA balance regularly to avoid missing refund deadlines.
Yes. If a refund application is denied, we help analyze the reasons for the denial and assess the prospects of an appeal. Depending on the circumstances, we may assist with filing a complaint with the higher customs authority or preparing materials for judicial review. Each situation is evaluated individually.
The preliminary analysis of your declarations and UPA balance is free of charge. The cost of the refund service depends on the complexity of the case and the number of declarations involved. We provide a clear quote after the initial analysis, so you know the fee before any work begins. Contact us for details.
Send us your UPA statement or customs declarations — we will identify refundable amounts within 24 hours at no cost.
Request free analysisOr call directly: +7 911 090-10-52 (09:00 – 21:00, daily)
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